Rantation (c) Perpetual Spiral

[Insert opening line of expletives and words to show the anger and frustration of Perpetual]

One of the benefits of being a hands on boss, is that I know everything that goes on with regards to my customers. so when someone triffles with either that knowledge, the customer themselves, tries to second guess me, or heaven forbid a combination of all three, I am not best pleased.

All three have happened today from one person. This person doesn’t work for me and doesn’t know the customer in question. Yet because I buy one series of products off them to sell onto my customer, they assume that they know best. The morning and most of the afternoon up to the time of writing (I am forcing myself to chill out - having a delightful cup of Lapsang Souchong tea as well as technically breaking the no smoking in the workplace rules by having a cigar in my office at home), I have been trying to sort this issue out whilst maintaining my calm exterior. At one point, to stop myself from sending the angriest email in the world ever, I wandered into town to glare at people and calm down a little.

To summarise, I have a diagram that really does show the effect of someone meddling when they clearly do not know what they are talking about, or when they will not accept they are wrong.

I can trace their journey down the flowchart as follows - NO, YES, YES, NO. May they spend the rest of their days in that eternal loop thinking about how they should learn to STFU when they are in over their head.

That is all. I just needed to vent, the dog isn’t very talkative and no one in the office wants to speak to me for some strange reason